Help & Support

Need help with a question or problem?
Search our FAQs or contact our customer support team 24/7

What is the ecoCard?

The ecoCard is the fastest and most convenient way of accessing the money in your ecoPayz Business Account or ecoAccount as the payment card is linked directly to it. You can use your card to withdraw at cash machines and spend in shops worldwide using Chip and PIN.

You may order a card for Master Account and every Expense Account that you have.

How to apply for the ecoCard?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

  1. Choose the "ecoCard" tab under "Expense Cards" from the left hand menu.
  2. Choose the account number (Master or Expense) to which you want to link the card.
  3. Select the card currency.
  4. Enter the cardholder name.
  5. Confirm your registered address.
  6. Agree to the ecoCard Terms and Conditions.
  7. Submit the application by clicking on "Continue".
What is the ecoVirtualcard?

The ecoVirtualcard is a one use virtual card. The card is linked directly to your Master Account or Expense Account.

You may initially order up to 8 cards per day for your Master Account and every Expense Account that you have.

How to apply for the ecoVirtualcard?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

  1. Choose the "ecoVirtualcard" tab under "Expense Cards" from the left hand menu.
  2. Choose the account number (Master or Expense) to which you want to link the card.
  3. Select the card currency.
  4. Enter the cardholder name.
  5. Agree to the ecoVirtualcard Terms and Conditions.
  6. Click "Continue" and confirm all the details.
  7. Your ecoVirtualcard is ready to use.