Use 2-Step Verification for Your ecoAccount

2-Step Verification to protect your ecoAccount

The digital revolution has made our lives a lot easier and there are more people than ever looking to embrace digital and utilise online services to store their personal information. There is always a risk with storing your information online and it’s up to all the businesses with a digital presence to ensure that all their users' details are safely stored.


At ecoPayz, we keep your money secure using the most advanced security measures available, complying with the strict Payment Card Industry and Data Security Standards (PCI and DSS). Now, we are making our online security even safer with our new 2-step verification process, meaning hackers wouldn’t be able to access your account even if they had your email address and password!


What is ecoPayz 2-Step Verification?


The idea behind 2-Step Verification is to combine “something you know” (like your password) with “something you have” (like your phone) to add an extra layer of security to your account. Once this feature is enabled on your account, anyone wishing to access your ecoAccount will only be allowed once they’ve provided your email address or username, password and the most updated code available only on your smartphone. This enhanced layer of security means that all the money stored in your ecoAccount remains safe and secure even if someone gets a hold of your emails address or username and password. Setting up the 2-Step Verification is easy and would take you no more than a few minutes.


How to enable 2-Step Verification on your ecoAccount?


Now that we've got you excited about security, here comes the really fun part – enabling 2-Step Verification on your ecoAccount.


How to enable 2-Step Verification on your ecoAccount

How to use ecoPayz 2-Step Verification


The next time you login to your ecoAccount, either through the ecoAccount app, a mobile web browser or through a computer, you will need the 6-digit number that appears on your Google Authenticator app at that moment.


How to enable 2-Step Verification on your ecoAccount

You can always turn off the 2-Step Verification if you believe it is no longer needed on one of your devices. Just enable the “Don’t ask again on this device” option and you’ll no longer be prompted to provide a 6-digit verification code. Please note this option will only apply to the device you are using. We would always recommend not to disable the 2-Step Verification.


Other services that offer 2-Step Verification


2-Step Verification is a strong security feature you should enable on all online accounts that contain personal, private and financial information. Other services that use 2 step verification include:


Dropbox uses 2-step verification Dropbox   Gmail applies 2-step verification Gmail   Microsoft Outlook uses 2-step verification Microsoft Outlook   Evernote uses 2-step verification Evernote

One last thing,


Since you’re now excited about online security, here are three more tips from our security experts at ecoPayz:


Password manager

Passwords can be hard to remember, which is why people usually use the same simple password across all of their online accounts. Using a password manager is the best way to store your password safely without the need to remember them. Here’s a useful article about some of the best password managers (http://www.techradar.com/news/software/applications/the-best-password-manager-1325845)


Never give your password to anyone

We will never ask for your password and no other services should either. If you are being asked for your password, please notify us immediately by emailing customersecurity@ecopayz.com so we can investigate further.


Check the URL

If you receive an email asking you to click a link to log into your account, ensure you check the URL first to see if it’s genuine. This is a tactic used by online hackers looking to steal your personal data by sending you to a website that looks exactly the same as your service provider. If you're unsure about an email you’ve received, contact your service provider and ask them to verify that the email is genuine or whether it is indeed fraudulent activity.


Be safe!



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