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Deposits and Transfers

How do I fund my ecoPayz Business Account?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "Deposit" from the "Manage Master Account" menu

Select a funding option

Deposit by international bank transfer

  1. Select the "International Bank Deposit" option.
  2. Check the account details, choose the deposit currency and click "Continue".
  3. Follow the banking instructions provided on the screen.

Deposit by local bank transfer (depending on the option)

  1. Select the "Local bank deposit" option.
  2. Select the account number to fund, enter the amount, choose the bank and click "Confirm".
  3. Check the transfer details and click "Confirm".
  4. Select a bank from the drop-down menu.
  5. Follow the banking instructions provided on the screen.
  6. Log in to your online banking and finalise the transaction.

OR

  1. Select the "Local bank deposit" option.
  2. Select the account number to fund, enter the amount, choose the bank and click "Confirm".
  3. Follow the banking instructions provided on the screen.
  4. Log in to your online banking and finalise the transaction.

Deposit using instant banking (Neosurf)

  1. Select the "Neosurf" deposit option.
  2. Enter the amount you wish to be debited from your Neosurf card.
  3. Check the details and click "Confirm".
  4. Enter the PIN code and click "Continue".
  5. The funds will be credited to your ecoPayz Business Account.

How do I transfer funds between my accounts?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "Between Accounts" from the "Manage Expenses" menu

  1. Enter transfer details
    Select sender account from the drop-down menu; enter the amount of funds you wish to transfer, taking into account that it should not exceed the amount of available funds. Select the beneficiary account and write a short message (optional). Select "Continue".
  2. Validate details
    If the amount or beneficiary account number is incorrect, select the "Change" link to amend the detail(s).
  3. Click "Confirm"
    The transaction will be instantly processed and you will be presented with a confirmation result page.

How do I transfer funds to a Member Account?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "To Member" from the "Manage Payments" menu

  1. Enter transfer details
    Select sender account from the drop-down menu; enter the amount of funds you wish to transfer, taking into account that it should not exceed the amount of available funds. Enter the beneficiary account number, the full name of the beneficiary and write a short message (optional). Select "Continue".
  2. Validate details
    If the amount or beneficiary account number is incorrect, select the "Change" link to amend the detail(s).
  3. Click "Confirm"
    The transaction will be instantly processed and you will be presented with a confirmation result page.

How to transfer funds to a Business Account?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "To Business" from the "Manage Payments" menu

  1. Enter transfer details
    Select sender account from the drop-down menu; enter the amount of funds you wish to transfer, taking into account that it should not exceed the amount of available funds. Enter the beneficiary account number, the beneficiary business account name and write a short message (optional). Select "Continue".
  2. Validate details
    If the amount or beneficiary account number is incorrect, select the "Change" link to amend the detail(s).
  3. Click "Confirm"
    The transaction will be instantly processed and you will be presented with a confirmation result page.

How do I receive 3rd party payments?

Your ecoPayz Business Account allows you to receive third party transfers using the local or international bank transfer. You just need to provide your partners/users with the banking details and the account details. To do this:

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "Deposit" from the "Manage Master Account" menu

Select a funding option

Deposit by international bank transfer

  1. Select the "International Bank Deposit" option.
  2. Select the account number to fund, select the currency of your deposit and click "Confirm".
  3. Provide your partner/user with the displayed details.

Deposit by local bank transfer (depending on the option)

  1. Select the "Local bank deposit" option.
  2. Select the account number to fund, enter the amount, choose the bank and click "Confirm".
  3. Check the transfer details and click "Confirm".
  4. Select a bank from the drop-down menu.
  5. Follow the banking instructions provided on the screen.
  6. Provide your partner/user with the displayed details.

OR

  1. Select the "Local bank deposit" option.
  2. Select the account number to fund, enter the amount, choose the bank and click "Confirm".
  3. Follow the banking instructions provided on the screen.
  4. Provide your partner/user with the displayed details.

How to make batch transfers?

Batch transfers can be made from the Master Account to Member Accounts and Expense Accounts, and from Expense Accounts to Member Accounts.

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

  1. Fill in the batch file
    The batch file is a simple CSV file that holds the information necessary for completing a transfer.
  2. Select "Batch Transfers" from the "Manage Expenses" or "Manage Payments" menu
  3. Choose the batch file
    Click on "Select", find the necessary batch file on your computer and choose it.
  4. Click "Upload"
    The system will process your batch file.