English
العربية
Deutsch
español
français
italiano
português
русский
Türkçe
中文
日本語
Money transfers
How does ecoPayz money transfer work?
ecoPayz money transfer service allows you to send money instantly to friends, family and merchants around the world* in up to 10 currency accounts with 45 currencies supported. Both you and the recipient need to have an ecoAccount at Silver level or higher to use this service. New customers can open a free Classic account and then upgrade to Silver level.
To make a money transfer, log in to your ecoAccount and follow the simple steps in the "Transfer money" section. You can also refer to the Money Transfer Quick Guide for detailed instructions.
*To countries where ecoPayz services are provided.
How do I deposit money to send?
You can deposit funds on your ecoAccount by using one or more of the following methods*:
- Credit or debit card
- Local bank deposit
- Local Services
- International bank deposit
- Alternative currency deposit
For deposit methods instructions and for the full list of available deposit options, log into your ecoAccount and go to the "Deposit" section on the left-hand menu.
*To countries where ecoPayz services are provided.
How long does it take to send and receive money?
Sending and receiving money is instant and can be spent or withdrawn from your ecoAccount immediately.
Who can I send money to?
You can send money to friends, relatives and merchants as long as they have a Silver level or above account with us.
How will the recipient know I’ve sent them money?
The money you send will be automatically credited to the recipient's ecoAccount. They will see the incoming transfer in their ecoAccount statement.
Can I cancel a money transfer after I’ve sent it?
Once you have confirmed and sent your money transfer, you cannot cancel it. If you have made an erroneous transfer, please report it to our 24/7 Customer Support Team.
Is it secure to send money with ecoPayz?
Sending money with ecoPayz is secure. We use the latest technology to provide you with a fast, secure way of transferring funds to and from our merchants and other ecoPayz account holders. The security and integrity of your personal information is our top priority, and in order to protect it, we employ all available measures so that you don't have to worry. You can read more about our secure technology here.
How much does it cost to send and receive money?
Sending money to other ecoAccount holders is free of charge starting from Gold level. At Silver level the sender pays the fee for the money transfer: 1.50% (min 0.50 EUR).
Sending money to ecoPayz merchants is free of charge.
Receiving money is free of charge.
You can always check the up-to-date fees on our fees and limits page.
How much can I send using the money transfer service?
There is no limit for the minimum amount you can send. To view the limits for the maximum amount you can send, please visit our fees and limits page.