Você é cliente?
 
Ajuda e Suporte

Precisa de ajuda com uma pergunta ou problema?
Pesquise em nossas Perguntas Frequentes ou contate a nossa equipe de atendimento ao cliente 24 horas

Payouts

How do I make manual payouts to ecoAccount holders?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "Payouts" from the "Transfer Funds" menu, navigate to "Manage Payouts" tab

  1. Enter transfer details
    Select the sender account from the drop-down menu, enter the amount of funds you wish to transfer taking into account that it should not exceed the amount of available funds in your account. Type in the client account number you wish to send funds to, enter a unique Transaction ID, and provide transaction description (optional) then select "Continue".
  2. Validate details
    If the amount or beneficiary account number is incorrect, use the "Go back & amend" link to change the invalid detail(s).
  3. Click "Confirm"
    The transaction will be instantly processed and you will be presented with a confirmation result page.

Note: If you regularly process large amounts of payouts to different users, we recommend the batch payout uploads as a more convenient and time-saving method to complete this task. To learn more about batch payout uploads, please review the following section.

How do I make batch payout uploads?

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "Payouts" from the "Transfer Funds" menu, navigate to "Upload Batch Payouts" tab

  1. Prepare a batch file and save it in CSV format

    Create a text file in the format detailed below:

    MerchantAccountNumber, ClientAccountNumber, ClientAccountNumberAtMerchant, TxID, TxBatchNumber, Amount, Currency

    Make sure you do not put headers in the first line of the batch file. The parameter names are described below:

    MerchantAccountNumber – ecoPayz Merchant Account number that will be used to transfer the funds (int).
    ClientAccountNumber – Client ecoAccount number that will be used to transfer the funds (int).
    ClientAccountNumberAtMerchant – Client account number with the merchant.
    TxID – Merchant Transaction ID (string 255), parameter must be unique for every TX.
    TxBatchNumber – Merchant Transaction Batch Number (int).
    Amount – Transaction amount (money in decimals).
    Currency – Transaction currency in ISO (USD, EUR, GBP, etc).

    Example: 101011,103423423,MYCASINOACNT,PAYOUTTX1,1,100,EUR

  2. Upload the batch
    Choose your created batch file using the "Browse" button and proceed by clicking "Upload". After a batch file is uploaded, there is an option either to upload another batch or delete the recently uploaded one. Once the batch file has been uploaded, it is stored within the ecoPayz system. Stored batches are automatically processed every 30 minutes.

What are Money Codes and how do I send them?

Money Codes allow merchants to dispense payouts to customers with the opportunity of the customer repurchasing with them without the need for the customer to have an active ecoAccount. To create Money codes:

Log in to your account

Click the "Log in" button and log in with the username and password you chose during registration.

Select "Payouts" from the "Transfer Funds" menu, navigate to "Upload Batch Payouts" tab

  1. Prepare a batch file and save it in CSV format

    Create a text file in the format detailed below:

    MerchantAccountNumber, ClientAccountNumber, ClientAccountNumberAtMerchant, TxID, TxBatchNumber, Amount, Currency

    Make sure you do not put headers in the first line of the batch file. The parameter names are described below:

    MerchantAccountNumber – ecoPayz Merchant Account number that will be used to transfer the funds (int).
    ClientAccountNumber – To generate a money code this field is left blank.
    ClientAccountNumberAtMerchant – Client account number with the merchant.
    TxID – Merchant Transaction ID (string 255), parameter must be unique for every TX.
    TxBatchNumber – Merchant Transaction Batch Number (int).
    Amount – Transaction amount (money in decimals).
    Currency – Transaction currency in ISO (USD, EUR, GBP, etc).

    Example: 101011, ,MYCASINOACNT,PAYOUTTX1,1,100,EUR

  2. Upload the batch
    Choose your created batch file using the "Browse" button and proceed by clicking "Upload". After a batch file is uploaded, there is an option either to upload another batch or delete the just uploaded one. Once the batch file has been uploaded, it is stored within the ecoPayz system. Stored batches are automatically processed every 30 minutes.
  3. Export the CSV file
    Check the status of your batch through "Batch Files History" tab and export the data by clicking the blue icon on the right of the batch record.
  4. Create Money Code links

    Open the downloaded CSV file (will typically open in MS Excel). The format for the file is as follows:

    MerchantBillingAccount, ClientBillingAccount, ClientAccountAtMerchant, MerchantTxID, MerchantBatchNumber, TransactionID, Amount, CurrencyCode, Status, ErrorDescription, MoneyCodeLink

    A money code looks like this:

    LoginFromMoneyTransfer.aspx?ReturnUrl=%7e%2fPrivateArea%2fMoneyTransferToEmailSubmit.aspx%3ftxGUID%3da0c4f854942f4ee79464sw52a4de9d45%26txAmount%3d100.00%26Currency%3dUSD

    To convert a Money Code into a clickable link just add the ecoPayz website URL in front:

    https://secure.ecopayz.com/LoginFromMoneyTransfer.aspx?ReturnUrl=%7e%2fPrivateArea%2fMoneyTransferToEmailSubmit.aspx%3ftxGUID%3da0c4f854942f4ee79464sw52a4de9d45%26txAmount%3d100.00%26Currency%3dUSD

How do I receive Money Codes?

Money Codes can be easily distributed by sending them to customers via email. A Money Code link takes a customer to the page where they are asked to either register a new ecoAccount or log in (for existing ecoAccount holders). After the customer registers an account (or logs in to the existing one) he is redirected to a screen which displays the transfer details. The user has the option to select the currency account which will be credited and confirm the payment.